Privacy Policy

Your privacy is important to us. It is Spacelance’s policy to respect your privacy and comply with any applicable law and regulations regarding any personal information we may collect about you, including across our website, spacelance.com, and other sites we own and operate.

This Privacy Policy explains what data we collect, how we use it, and how we keep it safe. By using our services, you agree to the terms outlined here.

Information We Collect

We collect both personal and non-personal information:

• Personal Information: such as your name, email address, postal address, phone number, etc., provided when you sign up, contact us, or use our services.
• Usage Information: such as your IP address, browser type, referring pages, and access times.
• Cookies & Tracking: small data files used to improve functionality, remember preferences, and analyze site usage.

Log Data

When you visit our website, our servers may automatically log standard information your browser provides. This may include:

• Your device’s IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on each page and other details

This information, while not personally identifying by itself, may be combined with other data to help us understand visitor behavior, improve services, and detect fraudulent or malicious activity.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Personal Information

We may ask you to provide personal information such as your:

• Name
• Email address
• Phone number

This information is used to respond to your inquiries, provide services you request, or fulfill legal and compliance requirements.

User-Generated Content

If you post comments, upload documents, or share content through our services, you should be aware that this information becomes publicly accessible. Please use caution when disclosing personal details in such content.

We may use user-generated content to operate, improve, and promote our services.

Legitimate Reasons for Processing Your Personal Information

We process your personal information only when we have a legitimate reason to do so, including:

• To fulfill a contract with you
• To comply with legal obligations (e.g., GST/ROC compliance)
• To provide services you have requested
• To improve our services and website experience

Collection and Use of Information

We use the information we collect to:

• Register you as a customer and provide services
• Process transactions and send invoices
• Communicate via email or other channels
• Provide customer support and respond to inquiries
• Send service-related updates or marketing communications (with opt-out option)
• Ensure legal and regulatory compliance
• Improve website performance and user experience

Data Retention

We retain personal information only for as long as necessary to provide services or comply with legal obligations. You may request deletion of your data at any time by contacting us.

International Data Transfers

Your information may be transferred to and stored in countries other than your own. Please note that the data protection laws of these countries may not be as comprehensive as those in your home country. By using our services, you consent to such transfers.

Marketing Communications & Opt-Out

We may send you service updates or promotional communications. You may opt out of receiving marketing emails by following the unsubscribe link in our messages or contacting us directly.

Security of Your Personal Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website, with the “Last Updated” date revised accordingly.